Legal

Privacy policy

At MAXIMIZARTE ([LEGAL ENTITY NAME], [TAX ID / EIN], [ADDRESS]) we look after your data with the same care we give the brands we work with. Here we explain what we collect, why, and how you can control it.

Last updated: July 31, 2026

Template document. It must be reviewed by a lawyer before final publication. Bracketed placeholders must be completed by MAXIMIZARTE.

1. Data we collect and why

Through the website contact form we only collect the data you choose to share:

  • Name — so we can address you properly.
  • Email — to reply to your request and send you a proposal.
  • Phone / WhatsApp — to schedule a discovery call, if you provide it.
  • Service of interest and message — to prepare a quote that fits your project.
  • Technical browsing data (approximate IP address, device type, pages visited) — to understand site usage and improve it.

2. Legal basis for processing

We process your data based on your consent when submitting the form, on the performance or preparation of a services agreement, and on our legitimate interest in answering business enquiries and keeping the site secure.

We do not use your data for purposes other than those stated, and we do not make automated decisions with legal effects on you.

3. Cookies and analytics

The site uses technical cookies required for it to work and Google Analytics 4 (gtag.js) to measure visits in aggregate form: page views, browsing language (Spanish or English) and clicks on key actions such as the quote button, WhatsApp, the contact email and form submissions.

Google Analytics is configured with IP anonymization and with advertising and personalization signals turned off: we do not use this data for personalized advertising or to profile individual users. We do not use advertising pixels. You can block or delete cookies from your browser settings or install the Google Analytics opt-out add-on.

4. Who we share data with

We never sell your data. We share it only with technology providers that help us operate, under data-processing agreements:

  • Website hosting and infrastructure providers.
  • Database and email services used to handle your request.
  • Analytics and campaign management tools.
  • AI tools used to support internal processes.

5. Data retention

We keep contact data for [NUMBER] years from the last interaction, or as long as needed to meet contractual, accounting and legal obligations. After that it is deleted or anonymized.

6. Your rights and how to exercise them

You may access, update, correct and delete your data, request proof of the authorization granted, withdraw consent and object to processing.

To exercise these rights, write to hola@maximizarte.com describing your request. We will respond within the timeframes set by applicable law.

7. Applicable regulations

MAXIMIZARTE operates between Colombia and the United States. In Colombia we comply with Law 1581 of 2012 and its implementing decrees on personal data protection (habeas data). In the United States we comply with the applicable state and federal regulations for our operation.

[PLACEHOLDER — State the U.S. state of operation and, if applicable, specific regulations such as California's CCPA/CPRA.]

8. International data transfers

Because we operate across two countries and use cloud providers, your data may be stored or processed outside your country of residence, including the United States. In those cases we require adequate security and confidentiality standards from our providers.

9. AI transparency

We believe in technology used with judgment and purpose. This website was built with the assistance of artificial intelligence, and at MAXIMIZARTE we use AI tools to support some of our processes and services: idea exploration, copywriting, visual production and automation.

AI amplifies our work, it does not replace it: every deliverable is directed, curated and approved by our human team. We do not use your personal or confidential information to train third-party models.

10. Changes to this policy

Any update will be published on this same page with a new last-updated date. For questions, write to hola@maximizarte.com.